Privacy policy

Privacy Policy

Last Updated: September 28, 2026

This Privacy Policy explains how lunvetiro.shop ("we," "us," or "our") collects, uses, and protects personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store, place an order, contact us, or otherwise interact with our website, we may collect information such as:

  • Name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Order details

  • Payment-related information necessary to process transactions

  • Device, browser, and website usage information

  • Information you voluntarily provide when contacting customer service

Payment information is generally processed through our payment providers. We do not need to store your complete payment card information to process your order.

2. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Provide order confirmations and shipping updates

  • Process returns, exchanges, and refunds

  • Respond to customer service requests

  • Prevent fraud, abuse, and unauthorized transactions

  • Improve our website, products, and customer experience

  • Comply with applicable legal and regulatory requirements

3. Shopify and Service Providers

Our online store is powered by Shopify. Shopify and other service providers may process certain information on our behalf in order to provide website hosting, payment processing, order fulfillment, analytics, security, shipping, customer support, and related services.

These providers may only access information as necessary to provide their services or comply with applicable legal requirements.

4. Cookies and Similar Technologies

We may use cookies and similar technologies to operate our website, remember preferences, understand website traffic, improve website performance, and support relevant advertising or analytics.

You may be able to manage certain cookie preferences through your browser or available privacy controls.

5. Sharing of Personal Information

We may share personal information with trusted service providers when necessary to operate our business, including payment processors, shipping providers, technology providers, analytics providers, and customer support services.

We may also disclose information when required by law, legal process, or governmental request, or when necessary to protect our rights, customers, website, or business.

We do not sell your personal information simply as part of completing an ordinary purchase.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for business, transaction, customer service, accounting, legal, security, and regulatory purposes.

Retention periods may vary depending on the type of information and applicable legal requirements.

8. Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information, including rights to access, correct, delete, restrict, or otherwise control certain uses of your information.

To submit a privacy-related request, contact:

GeoffreySpainhower8098@outlook.com

We may need to verify your identity before completing certain requests.

9. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children where prohibited by applicable law.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

The updated version will be posted on this page with a revised "Last Updated" date.

11. Contact Us

For questions regarding this Privacy Policy, please contact:

lunvetiro.shop
Email: GeoffreySpainhower8098@outlook.com
Business Name: [INSERT LEGAL BUSINESS NAME]
Business Address: [INSERT ACTUAL BUSINESS ADDRESS]