Shipping policy

Shipping Policy

Last Updated: September 28, 2026

1. Shipping Time

We currently provide an estimated delivery timeframe of 20–30 business days.

Actual delivery times may vary depending on destination, carrier operations, customs processing, weather, holidays, and other circumstances outside our reasonable control.

2. Order Processing

After an order is successfully placed, it will be prepared for fulfillment and shipment.

Once your order has been shipped, available tracking information will be provided when applicable.

3. Tracking Information

When tracking information is available, it may take some time for the carrier's system to display the first tracking scan.

If your tracking information has not updated for a period of time or you have concerns about your shipment, please contact:

GeoffreySpainhower8098@outlook.com

Please include your order number so we can assist you more efficiently.

4. Delivery Delays

Delivery may take longer than the estimated timeframe because of:

Carrier delays
Customs processing
Severe weather
Public holidays
Transportation disruptions
Incorrect or incomplete delivery information
Other circumstances outside our reasonable control

If there is a significant change or delay affecting your order, we will provide available information and assistance.

5. Address Accuracy

Customers are responsible for providing a complete and accurate shipping address during checkout.

If an order has not yet shipped and you notice an address error, contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has entered the fulfillment or shipping process.

6. Customs and Import Charges

For international orders, customs duties, import taxes, brokerage charges, or other fees may apply depending on the destination country and local regulations.

Where applicable, these charges may be the responsibility of the customer unless otherwise stated at checkout.

7. Lost or Damaged Packages

If your package appears damaged, delayed, or lost, please contact us at GeoffreySpainhower8098@outlook.com with your order number and available tracking information.

We will review the shipping status and assist with the appropriate next steps.